Here is the ninth most important lesson I learned this year:
Sales Call – Another client needed to hire an outside sales person. The HR rep told the top candidate to call my client and set up a final interview. When he did, Mark ignored three calls and two emails. Then came this voice mail: “You’re either occupied with another priority or a file cabinet fell and you’re trapped. If it’s the first, please make hiring me a priority. If it’s the second, please let me know and I’ll send help right away.” He got the interview – and the job – the next day.