Lessons Learned – #10

Since January 2004, I’ve written a monthly newsletter. Issue #168 is the final one. As always, I reflected on the ‘Top 10 Things’ I learned during the year. Wishing you and yours a wonderful Christmas and happy holidays… with blessings galore in 2018:

#10 – Candid Feedback  – A client asked what is the biggest Kick in the A** I received during my career – something that had such a dramatic impact it made me change. The one that stands out is when we had our travel company. At a check-in meeting, the senior executive said: “David, you’re being caustic.” When I returned to my office, I looked up the word… and decided I never again wanted to be perceived as ‘sarcastic in a scathing and bitter way.’


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