Counting down the Top 10 Things I learned last year. Number eight:
Not Impressive – Our son, newly graduated from high school, was to begin an internship with 21 others at a Fortune Top 10 company. Having completed the extensive paperwork months earlier, as of the Friday before, he didn’t know who to see upon arrival. He called the contact. No reply. Monday arrived. He called at 8 a.m. A return email came hours later: “Looks like it will be next week. I’ll be in touch.” The following Monday another email appeared: “We’ve decided not to have an internship program this summer. You should make other plans.” It amazes me how poorly some leaders deal with communication of difficult news. It amazes me even more how poorly some adults treat tomorrow’s leaders.