Lessons Learned – #10

Each December, I take a break from my typical monthly newsletter to reflect on the ‘Top 10 Things’ I learned during the year. Here’s wishing you much joy and prosperity this holiday season… as we begin with Lesson #10:

Tracking Knowledge – In March, I started logging a spreadsheet of what I learn. One reason was so I wouldn’t have to scratch my head to remember the lessons below. There are 57 entries about things I didn’t know – from notes on how to be a better coach, to examples of excellent customer engagement, to the humility of Pope Francis. (‘When he was still Rev. Jorge Bergoglio, the man who espouses service to others did laundry for seminarians under his tutelage.’) You might want to begin keeping your own list January 1… and chart how much you grow during 2014.



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