Clear Understanding

In 2007, the president of an energy company that engaged me to coach one of their senior executives asked what year we started this business. When I told him 2003, he said, “I believe it takes 10 years to master a craft; you’ve got a ways to go.” At the time I recall thinking he was overstating the education process, or I was far ahead of his learning curve. Now I realize he was right on the mark. I’ve gained more knowledge in the past 18 months about how to best serve clients than I did in the previous six years, let alone the 23 years I spent in other careers.

That’s one reason I spent Memorial Day weekend rewriting our Web site. The first time around in ’03, I created nice prose that sounded pretty good; however, I really didn’t know what I was talking about when it came to explaining the value clients receive from working with us. Three years ago when we updated it the first time, my thoughts were closer to the actual target, although still more style than substance.

I actually committed to this project 13 months ago – and sat down several times to start the process. Yet the words never appeared on my monitor, regardless of how hard I tried to force them… so I set it aside and moved on to things that seemed more urgent. Last week, the inspiration appeared out of nowhere and the words flowed easily from my fingertips.

Three lessons here: 1) If it’s been awhile since your last Web site (or marketing materials) update, you’re likely a lot smarter, so you may want to consider a redux; 2) It takes a decade to become a master, so be patient and keep learning; and, 3) You can’t force things, so when you’re stuck, step aside and ‘wait for it.’

Share

In Search of Leaders

Here in Texas yesterday was primary Election Day… as Republicans and Democrats squared off to determine who represents each Party head-to-head on November 2nd. The big race was for the Governor’s Mansion. Incumbent Rick Perry beat Senator Kay Bailey Hutchison on the Republican side, while Democrats chose former Houston mayor Bill White over Farouk Shami, who made his fortune by creating the CHI hair straightener.

Either Perry or White will probably do fine as governor; however, the bigger question in my mind – both here in the Lone Star State and in Washington, D.C. – is “Where have all the statesmen gone?” Political campaigns these days consist of one side chopping up the other… with minimal amount of time spent explaining “Here’s my platform and here’s how we’re going to do it.” Instead of hearing plans for change, the Great Unwashed electorate is served up regular courses of complaints and criticism.

Of course, the shouting displayed in elections leads to the inevitable stalemate by the chosen ones. That’s why Congress continues to point fingers and take sides rather than work to find common ground and take action. Grown men and women act like three-year-olds – unwilling to compromise or accept another viewpoint. Those of us on the outside looking in are left to observe the melee presented in the partisan proclamations of CNN and Fox.

Somewhere George Washington, Benjamin Franklin, John Adams, Thomas Jefferson and the founders of this nation are shaking their heads. They understood that putting the needs of the people first is Job One. They gave to receive… and 223 years after signing the Constitution their insight and approach stands as the brightest of lights. Today’s politicians would do well to take a pause and read some history. That would be a better use of their time and your tax dollars than what they currently do on a daily basis.

Share

Living ‘The Dance’

Garth Brooks just signed a five-year contract to perform on weekends at the Wynn Encore in Las Vegas. Having retired in 2000 to spend more time with his three daughters, the top-selling solo artist of all-time is ready to return to the stage. “He’s been happy being at home attending every soccer game and knowing what his kids like to eat for breakfast,” said Trisha Yearwood, whom he married four years ago. Of course, it helps that Steve Wynn tossed in millions and an 11-seat jet to convince him to perform live again.

While that set-up is likely only available to the rich and wildly famous, the rest of us have a blank whiteboard of opportunities we could pursue with our lives…yet stand in our own way of making them come true, out of fear for what we have to leave behind.

Recently, my wife and I were playing TableTopics, a game of “What If…?” with two couples who are close friends. Among the questions that came up were: “If you got a tattoo, what would it look like and where on your body would it be?” and “If you could belong to any culture, which one would you choose?” Those types of thought-provoking introspections always make for interesting conversations.

Another question we opined on was: “If money were no object, what would you do?” My buddy answered, “I’d get rid of the big house, fancy cars and pressure, and go live quietly somewhere on a beach in Mexico.” His wife said, “I’m right there with him.” When I asked what’s holding them back, he said, “The kids, my parents, responsibilities…the usual ties that bind.” Going into coaching mode, I said, “Why let that stop you?” He turned his head askew and said, “I’m not sure.”

I hope he thinks about that, because they are crystal clear on what would be a wonderful life for them – just unable to take the leap of faith required to make their dream come true. There is no guarantee it would work out, but they won’t find out if they never t try.

And now I’m glad I didn’t know
The way it all would end / The way it all would go
Our lives are better left to chance
I could have missed the pain / But I’d have had to miss the dance
~ Garth Brooks, 1990

Share

Keep Churning

A coaching axiom in sports is to always play through the whistle. You see this all the time in football: a running back is thwarted at the line of scrimmage, yet keep his legs churning as the linemen gain traction and forward motion plunges him into the end zone. Meanwhile, frustrated defenders plead with the officials…having ‘Why didn’t you blow the play dead?’ looks on their faces.

The last many months have drained your emotional (and perhaps financial) resources. Your team is dragging, having picked up the workload of departed peers. The grind and frustrations of ‘Just when will this recession end and things pick up?’ are probably starting to wear on everyone.

Winston Churchill said it best some 68 years ago this month as England struggled to survive: “Never give in. Never give in. Never, never, never, never – in nothing, great or small, large of petty – never give in…” Your role as leader is to keep everyone believing that tomorrow will be better. Perhaps it’s time for a pep talk?

If you need a story to share, consider the Minnesota Twins.

In September, they trailed the Tigers by seven games. A week ago, they were three back with four to play. Yet by winning 16 of their last 20, these never-say-never believers forced a one-game showdown for the division title. Yesterday, down three runs early, by two in the middle and a run late, they – fittingly – took the game to extra innings. They tied it for the third time after the Tigers scored a run in the top of the 10th, before finally winning on a base hit in the bottom of the 12th.

Whether the Twins have enough comebacks left to beat the New York Yankees in the first round of the postseason playoffs is to be determined; however, it’s clear Ron Gardenhire’s squad lives and breathes Churchill’s mantra. Your team would benefit by doing the same.

Share

This Gun’s for Hire

You may not recall what you were doing exactly 25 years ago tonight…but I remember where I was. At the time, I produced shows for a cable sports channel. That was shortly after MTV debuted, so my co-producer and I decided to take advantage of our access to technology and record music videos for about a month, then throw a party at my apartment complex for our friends to watch them.

A week before the big event, with the help of our director and engineer, we entered the studio after hours and recorded segments to introduce the videos. As amateur versions of J.J. Jackson and Mark Goodman, we named our program “Me and Lee TV.” Once the party rolled around, we were quite surprised – first by the number of people crammed into such a small place, and second that whenever the videos played folks would be loudly socializing…yet as soon as the two of us appeared on the gigantic 24″ screen everyone would run over and listen in silence to our improvisational comedy routine.

The reason I know the date – September 23, 1984 – is because the apogee of our production was the ‘world premiere’ of Bruce Springsteen’s Dancing in the Dark – and it happened to be in celebration of his 35th birthday. The Boss turned 60 today, which means most of the people at that party soon are hitting 50. While I’m amazed at how fast the years flew, today my thoughts are about lifelong friends who are always just a phone call, e-mail or reunion away, specifically Lee, Chris, Mark and Paul…

Once we made a promise we swore we’d always remember
No retreat, baby, no surrender
Blood brothers in a stormy night
With a vow to defend
No retreat, baby, no surrender

© Bruce Springsteen 1984

Share