Keep Smiling

Root canal.

What visions do those words bring to mind? Pain. Inconvenience. Terror.

I just returned from my twice yearly dental cleaning. When the hygienist asked, “Are you having any discomfort,” and I responded, “Yes, the second tooth from the back on the bottom is really sensitive to cold,” she looked in my mouth and replied, “I can see why, you have three cracks in that tooth.” After she finished cleaning and polishing the other 23, my longtime dentist came in, peered through his über-magnifying glasses, and said, “Well, David, looks like I need to refer you to an endodontist.”

This will be my fifth root canal in the past 24 years. That’s plenty for anyone in a lifetime, yes?

The first one came when I broke my two front teeth in a fall. (Trust me, it wasn’t as painful as it sounds and you wouldn’t know the replacements aren’t real.) The next two – as with this one – were the result of teeth dying. Other than the discomfort from the deadening process, having a root canal is more or less a non-event. Except for the two-weeks of antibiotics to knock out the infection. Except for having to reschedule clients. Except for the anxiety that comes with sitting in that chair under the bright light.

Exceptions. That’s really what success in business is all about when you think about it. You’ve got the regular stuff figured out. That’s being a professional. It’s the things that pop up you’re not expecting that take time, get in the way and distract you. Of course, you wouldn’t be successful, if you didn’t know how to navigate speed bumps and turn detours into opportunities for learning, growth and new direction.

So the next time something appears that steals your focus, take a deep breath, consider your options and complete the steps necessary to get back on track. You’ve been there before and everything worked out. This is just another chance for a crowning improvement.

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Eternal Gratefulness

In 2006 – when the economy was surging with no apparent end in sight – we decided it would be good to let our children experience the struggles less fortunate people endure.  So on Thanksgiving, we joined with other families from our parish to serve at a homeless shelter in downtown.

There we encountered men and women whose lives no one would choose to endure. Yet amidst all of the pain and suffering from ailments, abuse and avoidance, there was gratitude. As they made their way through the line to receive turkey and all the fixings, some responded with words and smiles, others simply nodded. I struck up a side conversation with a young man who said he arrived in Houston three nights earlier, having been dropped from a bus after being released from prison. “I don’t know anything about living on the street,” he said. “I’m scared, and have no idea what to do.”

Watching our youngest, who was eight, refill water glasses and hand out cake, I realized she had no fear at all. To her these were just people and she was getting to help them. It was a wonderfully fulfilling day for the five of us… and we returned at Easter and a few other times over the next few years. With each opportunity to serve came joyous feelings of playing a small part in making our community a better place. I believe our children have a clearer understanding of the world because of those simple acts of kindness.

Today, as you break bread with your family and give thanks for the many blessings in your life, take 10 seconds to remember those who are alone and adrift. There are a lot more people hurting than five years ago… and every one of them could use your prayer.

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It’s Best to Address

The penultimate thing I learned in 2009:

#2

Think It, Say It – One of my weaknesses as a husband, father and friend is trying to keep those I care about from feeling pain. Thus, I tend to withhold bad news and act as a peacemaker whenever there is rising conflict. (Interestingly, this never is a problem with clients; when needed, I ask hard questions and address tough issues.) After one challenging situation this year that ended with Kathy saying, “Why didn’t you tell me?” I vowed to stop being the great protector and start being the great communicator.

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