Here is the seventh most important lesson I learned this year:
Clear Direction – A friend shared how learning to fly helped him better communicate with employees. The cockpit conversation went something like this. Trainer: “It’s time for you to take control.” Student: “OK, I’m going to take control.” Trainer: “Yes, take control.” Student: “I’m taking control.” That many rounds may seem overkill; however, remember… people aren’t necessarily ready to receive information when you’re ready to give it.
