Lessons Learned – #6

Counting down the best things I learned this year – #6:

Kind Consideration – In the spring we acquired a license for a team-building simulation. Every client I’ve delivered it to found the approach a terrific way to teach leaders how to be better communicators and collaborators. Surprisingly, the president of the company we purchased it from sent us a thank you card. In this electronic age where anyone can email in 30 seconds, I am a big believer in the importance of taking a few extra minutes to hand-write and mail a note. Add that to your ‘self-improvement list’ for next year and see how recipients react.


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