Lessons Learned – #3

The third best lesson I learned in 2014:

Polar Opposites – At a restaurant in Toronto the waiters are deaf and the only way to order is by using ASL. While that may seem like a marketing approach, what’s at work is reverse systematic bias. If you want to eat, adapt to a different set of rules. The onus is on the customer, not the person with the disability. There is much tension in this country around justice… and the solution might be to consider what others have to accept in order to exist within the systems that are creating the challenges.



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