What’s the second most important thing I learned this year?
Heartfelt Gratitude – Marshall Goldsmith is the gold standard among executive coaches. This year he wrote about becoming “a connoisseur of gratitude, a virtuoso of thanking” people. I’m a big believer in sending handwritten notes to those I meet in business settings – and suggest clients do the same. “Writing a thank you note,” opined Goldsmith, “forces you to confront the humbling fact that you have not achieved your success alone. You had a lot of help along the way.” Inspired… one of my 1Q17 goals is to create a list of the people who helped me most during these first 35 years of my career and write each one a note to show my appreciation.