Tempus Fugit

Tomorrow is the 40th Reunion of the Nolan Catholic High School Class of ’78. On one hand, it’s hard to believe four decades have come and gone since 172 students walked across the Will Rogers Auditorium stage in Fort Worth and received our diplomas. Then again, a lot happened during those 14,600 days.

Marriages, children, career changes, divorces, second chances, walking daughters down the aisle and witnessing sons taking brides. Joy, heartache, discovery, disappointment, lessons learned, restarts and success. New friends, lost loved ones, estrangements, reconciliations, missteps, perseverance and hope.

In a small class everybody knew everybody. At our 10-year, conversations centered around a decade of achievements. At 20, discussions focused on kids’ activities. At 30, photos were shared of new grand kids.

My guess is the 40th will be a celebration of togetherness – with a deep understanding that these decade-apart moments are a special pause on the timeline of life. Six of our classmates have passed away… and next time the number will be higher, so each gathering is a gift.

During our nine months together, “Star Wars” and “Saturday Night Fever” were in theaters, Billy Joel released “The Stranger,” J.R. Ewing debuted on TV, the hometown Cowboys captured the Super Bowl, and we won the state championship in basketball.

Seems we chose the right class motto as freshmen: “78 is Great”

Share

Remember This

There was a time when my recall was sharp as a knife, especially sports. Name every Heisman Trophy winner. Check. What was Babe Ruth’s lifetime batting average? Easy. Who wore #14 on the 1971 Milwaukee Bucks? Got it.

I could even hold my own with history. Who was Button Gwinnett? Know it. What were the years of King Tut’s reign? Uh huh. Which president fulfilled all of his campaign promises: acquiring California from Mexico, settling the Oregon dispute, lowering tariffs, establishing a sub-treasury and retiring from office after one term? Yep.

However, as my laps around the sun click over to 58 in a couple weeks, I no longer have the memory to describe for you what I scored on every hole of every golf course I ever played for the first time.

So… is this the natural process of aging starting to show up on my timeline? Could it be that my mind is so filled with data after nearly six decades that it’s operating slowly? Might I simply be (heaven forbid) slipping?

Whatever the reason, now I not only walk into rooms and forget why I’m there, sometimes I go to a website and can’t remember what I was hoping to find when I clicked.

It will be interesting to see how things progress during the coming years. Everything should be ok when I’m 80, even if I need reminders to take my medication and have to write my address on the inside of my wallet. It’s just the way things are. Heck, who really cares that Jon McGlocklin played alongside Lou Alcindor on those Bucks, Tut reigned from 1332-1323 B.C., and James K. Polk did all that in four short years.

Maybe I just need to forget a bunch of things to defrag my hard drive.

Share

Life Partners

My philosophy is you’re in pretty good shape if you have relationships with a/an: attorney, doctor, minister, banker, plumber, insurance agent, golfer and car dealer.

With three kids equally divided in age, our strategy for autos was simple: the 2001 Toyota Camry I drove for many years would be handed down as they, in turn, received their licenses – and no one would have a car her/his first two years in college.

During our eldest child’s junior year at UT-Austin, we decided to lease a Honda Civic. That went so well, we did the same thing for Kyle – and two weeks ago our youngest, who just finished her sophomore year, received her Civic, as she has a summer internship and needs transportation.

Add in cars for Kathy and me, plus additional leases for the oldest two, and we’ve purchased eight cars from Russell & Smith Honda – which is about a 45-minute drive from us – since 2009. We also referred four friends who bought from that dealership, so they know the Handlers well.

My strategy is simple: contact the sales manager a few days before and tell him we’ll be coming in to buy a car. Ask for his best price on the desired model. Send an email to five other dealerships in town requesting the same. Then see how the offers compare. Typically, their lease pricing is within $10-20 per month.

Then I reach out to Dino again, and tell him, “I’m seeing some good pricing, and I’d like you to sharpen your pencil.”

Sure enough, on Saturday, we walked in, Dino came right to us, and said, “We’ll take care of you.” He also said I was the subject of his morning sales meeting. “I told the team you’re a knowledgeable customer who always has his facts,” he said. “I used you as an example of how we have to take care of everyone.”

Kirsten took a test drive with a salesperson, picked out the color she wanted… and within two hours we were on our way home. Relationships mean everything. Be sure to cultivate yours.

Share

Listen Hear

The past few months I ramped up efforts to listen to business podcasts. One of my favorites is ‘Freakonomics Radio’ with Stephen Dubner, co-author of the well-known book. Currently, he’s doing a series with CEO’s – and I listened to him interview Jack Welch, Indra Nooyi and Sir Richard Branson.

Welch, the revered former head of GE, said one of the essentials of leadership is to provide candid feedback so employees know where they stand. Then, if they aren’t able to improve, to provide them a reasonable severance so they can find another company that might be a better fit.

Nooyi, CEO of Pepsico who once played lead guitar in an all-girl rock band, said she spends a lot of time in grocery stores: seeing how products are displayed, talking to managers and listening to customers. Being close to the end user, she said, is essential to remaining innovative and relevant,

Branson, the legendary founder of all things Virgin, said it’s essential for leaders to trust employees and to support them with benefits, such as a flexible work schedule. He pointed out employees go the extra distance during tough times if the company takes care of them along the way.

Personally, I find listening to podcasts to be a wonderful learning environment – and they motivate me to climb on the stationary bike and rowing machine with earbuds in place before jumping into the pool for my thrice-weekly 2,000-yard swim.

Share

Changing Image

Fifteen years ago at the launch of Success Handler, LLC – with the assistance of a terrific marketing company, The Business Lab – we developed our website. In 2012, we did an update. (Thank you Kathy Ellis and Karl Kreig for your wonderful talents on both those occasions.)

Creating our 2018 strategic plan in November, one of our ‘Won’t Do’ items was ‘Redux Website.’ However, I decided to adjust that after seeing a Super Bowl commercial about DIY website creation. While I couldn’t tell you who that advertiser is, having been a Go Daddy customer since the beginning, I called and asked about their product.

Some two weeks and 30+ hours of my personal learning curve and creative effort later, the new look debuted on February 21. It’s much more succinct, focused on our current offerings and has a modern feel.

While I have no idea how plug and play (or place) technology works, I’m amazed at how easy it is to publish content – including, by the way, this blog. The 0’s and 1’s that make up the digital world are waaaay beyond my ability to comprehend. All I know is with a little time and vision, anyone can do amazing things.

Share