Speed Bumps

I read the other day – and if I could remember who penned it, I’d give him/her credit… apologies upfront – that the concept of writer’s block is a myth. After all, the author questioned, “Is there such a thing as plumber’s block?” Seems like a logical point. Other professionals get up every morning, go to work and have to deliver results. What makes writers so special?

However, I can personally attest that there are days – despite intense efforts – words just don’t flow from my mind onto the monitor. That’s probably why I wouldn’t have been a good newspaper columnist, and likely the reason these blog entries only come occasionally. If I had to endure the pressure of writing something intelligent and inspiring every morning (or twice daily, if you’re Seth Godin), I’d be in big trouble.

Of course, I know the reason my ideas don’t flow smoothly like water, and instead drip slowly like syrup. It happens whenever there is something blocking the energy from making it’s way to my fingertips. Usually the inspiration well dries up because of another priority, a distraction or being unclear about the point I intend to make. When that happens it’s important for me to get those roadblocks completely taken care of; that’s the only way to clear the path for creating the next posting or e-newsletter.

So whenever you’re stuck, pause and think about the big humps preventing you from completing what you’re trying to accomplish. Push those out of the way and you’ll unleash the clarity you need to move forward.

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Lessons Learned – #7

What’s the seventh most important lesson I learned during 2010?

Passages – This year I lost two uncles, an aunt and two cousins. As my friend said, “It’s the stage we are at in life.” I hadn’t spent much time with them in decades, so I decided the best way to pay tribute would be to compile our family tree on ancestry.com – a terrific free website where you can upload stories and pictures of relatives. While it took many hours to add 428 members dating to the 17th century, the historical record should help our next generation connect with their roots.

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Organizing Results

While facilitating a client’s recent executive leadership retreat, one of the attendees asked me: “So how do you stay on top of your priorities and get things done?” Many in the room expressed a similar interest in this topic, and they agreed to start 30 minutes early the next morning to create some extra time for me to share these techniques:

Make a list and check it often – Each Sunday night or first thing Monday morning I rewrite a one-page tracking sheet of everything that’s a major ‘Rock’ priority. This paper sits on the left-hand corner of my desk for the rest of the week, and it’s my way to keep focused on the big picture items that otherwise might be forgotten during the hours of a crowded day. This means the ‘not urgent and important’ quadrant that Covey identified never strays too far out of my mind.

Don’t let e-mail control your life – Once you open your In Box in the morning, you’re no longer in control of your day. So, I spend an hour working on other things before checking e-mail and diving into the fires that come with being a leader. (Note: read my post titled “Setting Priorities” on July 15th for more on this including my “Dr Pepper Approach.”)

Prioritize your piles – My goal is to start and end each day with a clean desk, and I’m probably successful 75 percent of the time. This means staying organized and being efficient. I have two types of current files: ‘clients’ that exist in the desk drawer to my right and ‘events’ that rest on the credenza to my left. I pull out client files the morning of their coaching sessions and place them in order by appointment time. The event files are clear project folders that I implement for all the other things we’re working on in our business. Each day I prioritize these from top to bottom, so I’m always focusing on the most important project first.

In addition to these, I utilize my calendar to block Genius Time for such things as writing this blog or reaching out to prospects. I also prioritize my workday by sequencing ‘these are the things I absolutely have to get done before I go home.’ One mental approach that works for me is to treat every day like it’s the day before I leave on vacation. I find it’s much easier to complete tasks and hit deadlines that way.

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Setting Priorities

The legendary French skier Jean Claude Killy once said he starts every morning with a cold shower; that way whatever happens the rest of the day can’t be all that bad. My approach to the day’s first activity is the same philosophy, so I begin weekdays with 15 minutes of stretching and 15 minutes of sit-ups and push-ups. Most of the time this requires a mental struggle to finish – as I continually remind myself, “Everything is going to be a lot better in just a few minutes.”

Whenever clients ask how to better organize their workday I recommend a similar strategy: “Focus on your most challenging project for at least 30 minutes when you first sit down at your desk; then whatever fires come up later seem a lot less daunting.” After a few weeks of adjusting your mindset, of course, this becomes habit and your productivity soars.

One of the key adjustments of this technique is to avoid checking e-mail. While this high-tech world is great, a major drawback is iPhones, Blackberrys and desktops can take over you life. So it’s important to take back some control. My recommendation is to utilize the “Dr Pepper Approach” and check e-mail three times a day. (That’s a reference to their commercials when I was a kid that suggested drinking Dr Pepper at 10, 2 and 4 provided a pick-me-up.)

Simple changes can lead you to big results. Getting more organized and putting first things first doesn’t take a complete overall… just a little tweaking. It’s a lot easier than taking cold showers. Trust me, I’m a doctor.

(Disclaimer: I’m not really a doctor, but that last line – taken from Dr Pepper’s current commercials – was too good to pass up.)

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Tiger Beat

As a former sports television producer, I pay close attention to the talent who provide play-by-play and commentary on the airwaves. In my opinion, the smoothest voice belongs to Jim Nantz of CBS – who in the last nine weeks hosted the Super Bowl, NCAA Basketball Championship and The Masters… all from the best seat in the house. He’s rock-solid, friendly and knows exactly when to raise his calm voice to a crescendo of excitement. My wife and I met him a couple of years ago and he was kind and engaging, with his ego solidly in check.

Which is why I am disappointed he chose to weigh in, after the fact, on Tiger Wood’s slips of the tongue at Augusta last weekend:

“If I said what he said on the air, I would be fired. I read in the USA Today and it was called ‘mild language.’ Someone on my broadcast team dismissed it as him having a camera in his face. Well, guess what? Phil Mickelson had a camera in his face all week and did you ever hear him come close to approaching that? He didn’t hit every shot the way he wanted. Have you ever heard Arnold Palmer or Jack Nicklaus use that kind of language? What are the parameters between what’s right and wrong?”

My disappointment is Nantz went beyond the role CBS pays him millions to fulfill. He’s supposed to be Switzerland and remain neutral on and off the air so his journalistic credentials remain solid. Yes, television is entertainment; however, in my perhaps antiquated viewpoint, the role of the play-by-play person is to set the stage, call the action and ask hard questions of the commentators.

Think about the next time CBS airs a golf tournament and Nantz asks Nick Faldo about Phil Mickelson. Will you think, “You know, he’s a Phil fan; doesn’t like Tiger.” By inserting himself into the story,  Nantz lost an important piece of what makes him outstanding: objectivity.

By the way, I’m no Tiger apologist. Yes, I think he’s the greatest golfer. Off the course, Tiger messed up big time with his family. His public persona, which made him wealthy, was far from his personal actions. That said, as all business leaders know, change is a work in progress… two steps up and one step back. Hopefully, Tiger corrected his sexual misconduct. He’s clearly still struggling with salty language. Let’s see how he adapts over the next few tournaments before piling on again.

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