Cold Shoulders

When you live in Texas and see news about snowstorms affecting other parts of the country, you think, “Glad that’s not us.” Until, of course, when the Super Bowl decides to come to DFW. Watching ESPN the past few days, folks across America could have been convinced the Lone Star State is frozen tundra during February. Even here in Houston – 270 miles to the south – they’re predicting several inches of snow over the next 24 hours.

It’s amazing how easily perceptions are embedded deeply in folk’s minds. In my coaching work with executives, I’ll interview a dozen people the client feels know him or her best, then share their quotes without attribution. Inevitably I’ll hear from the client, “That comment about me being condescending refers to one thing that happened a couple of years ago.” Yet there it is, a big enough issue to a team member that he felt the need to tell me about it during our 15-minute conversation.

While a single comment may or may not be relevant to a leader’s long-term success, understanding that supervisors, peers and direct reports have long memories is important. That quip you blurt out in a meeting that makes light of someone’s slip-up – the one everybody laughs at and you think is completely harmless – may have a lasting impact on your relationship with the object of your humor.

The snow in DFW will be forgotten once the NFL leaves town and temperatures rise; perceptions others hold of you aren’t so easily changed. So if your relationship with someone seems to be on ice, ask her what you did. If she tells you, apologize. Chances are it’s not too late to repair the misstep you don’t remember and warm up the chill in the air.

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Lessons Learned – #2

The countdown of the Top 10 lessons I learned during 2010 is almost complete. Here’s #2:

Humility Dose– For a decade my beloved Texas Longhorns were a mainstay near the top of the college football rankings. This year, an ugly seven losses. Fallout? Offensive coordinator and special teams coaches fired; defensive coordinator resigned to become the head coach at Florida. Organizations occasionally face times like these. It will be interesting to see how Mack Brown handles his greatest leadership challenge.

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Lessons Learned – #4

Here is the fourth most important lesson I learned during 2010:

Human Spirit – It’s set in my hometown. It’s about football. Its main characters are underdogs. That’s why my favorite book this year was “Twelve Mighty Orphans.” I remember my mother telling me that, when she was a little girl, Masonic Home – an orphanage on the south side of Fort Worth – was one of the dominant teams in Texas high school football. Before reading Jim Dent’s biography, I had no idea what the Mighty Mites accomplished during the Great Depression. Despite having only a dozen players each season, they established a dynasty, and a couple of players made it to the NFL. If you like stories that blend sports, history and overcoming great odds, give it a read.

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Wonderful Memories

Bob Jones. That’s an ordinary name. Google lists 10 million results.

When I was a kid growing up in what is now the heart of the DFW Metroplex – it was country back in the 60’s and 70’s – one Bob Jones lived around the corner from our property. His wife Chris and he raised three kids. Their youngest was six years older than me, so we didn’t do a lot together. The two girls had quarter horses, and mom drove them all over everywhere to show Skippa Streak, a Grand National Champion. Bob stayed home to run their family business… and often would bring us the best homemade potato soup you’ll ever taste.

My understanding is his bio went something like this: father died when he was three and his mother raised seven children alone; had a ninth grade education; joined the Navy at 17 and served on Guam at the end of WWII; earned his master’s electrician license on the GI Bill; started a lighting fixtures business; became an early distributor of Casablanca ceiling fans; invested their money well, especially in local real estate; and, accumulated a net worth in the millions. Pretty much a Horatio Alger story thanks to hard work, street smarts and the Midas touch. The greatest generation.

In the last few years, Bob had health issues. They moved 100 miles west of Ft. Worth to the ghost town where Chris grew up, named for her great grandfather… Farmer, Texas. Their home sat atop a hill and looked out on 700 acres they owned. My three siblings and I visited them two Decembers ago. Bob’s sight was just about gone, yet his memory was perfect. He shared quite a few stories about our youth.

Bob Jones died yesterday at the age of 82. I’ll be heading to Ft. Worth for his funeral on Friday. You see, Chris is my late mother’s youngest sister… and Bob Jones was my uncle. It will be an honor and joy to celebrate his extraordinary life.

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In Search of Leaders

Here in Texas yesterday was primary Election Day… as Republicans and Democrats squared off to determine who represents each Party head-to-head on November 2nd. The big race was for the Governor’s Mansion. Incumbent Rick Perry beat Senator Kay Bailey Hutchison on the Republican side, while Democrats chose former Houston mayor Bill White over Farouk Shami, who made his fortune by creating the CHI hair straightener.

Either Perry or White will probably do fine as governor; however, the bigger question in my mind – both here in the Lone Star State and in Washington, D.C. – is “Where have all the statesmen gone?” Political campaigns these days consist of one side chopping up the other… with minimal amount of time spent explaining “Here’s my platform and here’s how we’re going to do it.” Instead of hearing plans for change, the Great Unwashed electorate is served up regular courses of complaints and criticism.

Of course, the shouting displayed in elections leads to the inevitable stalemate by the chosen ones. That’s why Congress continues to point fingers and take sides rather than work to find common ground and take action. Grown men and women act like three-year-olds – unwilling to compromise or accept another viewpoint. Those of us on the outside looking in are left to observe the melee presented in the partisan proclamations of CNN and Fox.

Somewhere George Washington, Benjamin Franklin, John Adams, Thomas Jefferson and the founders of this nation are shaking their heads. They understood that putting the needs of the people first is Job One. They gave to receive… and 223 years after signing the Constitution their insight and approach stands as the brightest of lights. Today’s politicians would do well to take a pause and read some history. That would be a better use of their time and your tax dollars than what they currently do on a daily basis.

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