Graduation Days

I spent summer 1981 as an intern at KDFW-TV in Dallas. In late August, I was preparing to go back for my senior year at the University of Texas – needing just 18 hours to graduate – when sportscaster Dale Hansen pulled me into his office and said, “I want to offer you a job.” I replied: “Super. I graduate in May, and I’ll definitely be back.” Dale shook his head and said, “The job won’t be here in May, so if you want it, you start next week.”

The next few days are a blur, yet I recall Dale speaking with my parents and guaranteeing them I would finish my degree, driving to Austin to meet with the dean of the Journalism School and finding him surprisingly open to my request to create a special degree program, and accepting the position of sports producer for a starting salary of $5.05 per hour.

In 18 days our oldest daughter graduates from UT, and as with many students she’s trying to land that first job. I’m reading a lot lately by columnists questioning the value of a college degree when so many kids are finding it difficult to earn a salary commiserate with their education. Many of these writers suggest only getting a degree in something that’s highly marketable such as teaching, engineering or science.

That’s a great theory; however, it’s difficult to place an 18-year-old in that box. My three older brothers majored in finance. One became a lawyer and the other two earned advanced degrees. As a teenager, I grew so tired of hearing them talk about business that I decided to pursue another path.

When our first-born was in the womb, every night I whispered, “Left-handed hitting catcher” to her, figuring that would be a valuable skill someday. When a newborn girl appeared, each night during her 2 a.m. feeding, I looked her in the eyes and said, “You should be a doctor.” Instead, she grew to be a talented artist and musician. Her dual degrees are in French and Linguistics, and she’s completing an internship at a museum. That’s the career she’d like to pursue.

While the financial road may be challenging, I am confident she’ll find the path to a joyful life. Everyone has different gifts and we should encourage our children to utilize each of their individual ones. Some of the most frustrated folks I’ve met are those who pursued a career ‘because my parents wanted me to’ and ended up in jobs they couldn’t stand.

Eventually, I fulfilled Dale’s promise to my parents – taking one class each semester for two years at UT-Arlington then returning to UT-Austin for a summer session – earning my degree in August 1984. Now 31 years after getting my break in television, I’ve changed careers three times – owning a travel company, working in franchising and going on nine years as an executive coach. My advice: pursue what you love. Everything else will take care of itself.

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Unique Opportunity

Listening to ESPN Radio in the lead-up to Sunday’s Super Bowl, I heard several former players talk about their career experiences. The Patriots’ All-Pro linebacker Teddy Bruschi mentioned playing in five championship games over 12 years. When he said it was no fun losing two of the Roman numeral classics, an ex defensive tackle – who never got there in a decade of chances – said, “I’m not feeling sorry for you.”

The Super Bowl, of course, is the biggest thing in American sports, with the nation – and many around the world – stopping to watch the plays, see the halftime performance and check out the new commercials. It’s become a tradition to gather with family and friends each February for cheering, celebration and critiquing… and a lot of good food.

My personal brush with greatness that is the Super Bowl happened 30 years ago this month. As a 21-year-old producer of sports at a local television station in Dallas, my heart was ripped out when Dwight Clark out-leaped Everson Walls to beat the Cowboys in the NFC Championship and send the 49ers on to Detroit where they won the first of their five titles. I was standing just yards away when he made what came to be forever known as ‘The Catch.’ Unfortunately, that’s the closest I’ve come to making it to football’s summit.

So when you watch the Super Bowl, regardless of which team you’re rooting for, think about all the players who will only have this one opportunity to perform on that stage. It takes years of hard work and dedication to make it in the NFL, and a few athletes will never again experience such lofty heights. Here’s hoping it’s a great game… and some unheralded player turns in the performance of his life.

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Stress Test

My nephew just completed the first 90 days of his new career in the high-risk insurance industry. The interesting thing is he almost didn’t have the opportunity to take on this new role after spending six years in real estate. After several interviews at various levels of the company, he met with the founder. Everything went well until he got up to leave.

That’s when the key decision-maker looked him in the eye and said: “Ryan, when I was in your position, I would finish an interview and wonder, ‘Where do I stand?’ So I want to let you know what I’m thinking. To succeed in our business, we need people who are 10s. I see you as a five. That’s not meant to hurt your feelings, just to let you know I’m not sure you’ll make it here.”

Although caught off-guard, Ryan said, “Well, I respectfully disagree and hope you’ll reconsider.” They shook hands and parted. After a few hours, Ryan had time to digest the unexpected ending, so he wrote a polite email to this gentleman outlining why he sees himself as a 10 and exactly what he would do to prove that. The next day he received an offer.

A few weeks after starting at the company, Ryan was sharing this story with a couple of veteran salesmen. They smiled and told him the founder did the same thing after their interviews. “He gave you a five?” one of them said. “All I got was a four.”

Successful salespeople have to be comfortable overcoming deflection and rejection. This veteran leader utilizes a unique interview technique to test candidates. Is there something similar your company could adopt to see who rises to the top and responds appropriately?

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