Posts Tagged ‘spring’

Lessons Learned – #9

Friday, December 23rd, 2011

Continuing to count down the Top 10 things I learned during 2011: Slow Improvement – In the spring I participated as a mystery shopper by reviewing a car wash. After a 30-minute undercover investigation, I spent an hour-and-a-half completing the online report about quality, appearance and customer interaction. Compensation? Reimbursement for the $12 wash. Interestingly, […]

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Not So Fast

Monday, August 24th, 2009

Fed Chairman Ben Bernake said last week, “the prospects for a return to growth in the near term appear good.” Before making big investments in the stock market or big plans for your sales to take off, a little historical perspective might be good to consider. Here are comments from leaders the last time the […]

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