Hunkered Down

With the east coast recovering from the overnight devastation of Hurricane Sandy, I have much compassion for residents’ plight. Prior to moving to Houston in 1998, I seldom thought about hurricanes. Since then we’ve dealt with three massive storms.

In June 2000, Tropical Storm Allison stalled and dumped 35 inches of rain – flooding downtown and a major highway. The only non-hurricane to have its name retired did an estimated $5.5 billion in damage.

In September 2005, just four weeks after Katrina devastated Louisiana, Cat 3 Rita took dead aim at Houston, then veered off to the east at the last minute. Two days prior, we were part of the largest evacuation in US history – three million people. Our normal four-hour journey to Dallas took 12. Friends left an hour after us and were in their car for 20 hours. We came home when the power returned five days later… and everything looked the same.

From 2-8 a.m. on the early morning of September 13, 2008, our family and dog gathered in a small interior bathroom to ride out Hurricane Ike. When it passed, I walked into the cul de sac to speak with neighbors, happy all seemed well. They pointed behind me to the home next to ours. It was split in half by a fallen tree. Rain returned a few hours later and ruined the house. The residents didn’t return for 14 months. In all, Ike left 2.3 million people without power… for up to three weeks. It caused $19.3 billion in destruction.

Hurricanes are one of nature’s most brutal forces. Without experiencing the fear, flooding and feelings of those involved, it’s hard to have sympathy – despite seeing the sad pictures on the news today. Thousands of your fellow citizens are dealing with a tremendous burden. Spare a moment to think of them. If you’re a believer, say a prayer. If you have spare dollars, send a few their way via Red Cross. Someday, you may be in need of a similar act of kindness. When you are, someone will be there. This is a great opportunity to pay it forward.

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Lone Stars

On occasion during speaking engagements I’ll pull out a joke I made up about the overblown self-worth those of us born and raised in Texas have about our heritage: “We study Texas history in 7th grade. What year do you learn about the Lone Star State here in Massachusetts?” It always generates a laugh and heads nod in recognition that Texans tend to place ourselves on a pedestal the rest of the nation just doesn’t get.

Heck, you could create a Top Ten List of reasons Texans have such a highfalutin opinion from birth:

10. The only state that was a country
9. Fought our own war for independence
8. Nolan Ryan (aka Big Tex)
7. The largest State Fair with the original Big Tex greeting visitors
6. High school football
5. Big Oil
4. Astronauts lived and trained here
3. John Wayne (sure, he was born in Iowa and grew up in California, but, as the saying goes, he got here as fast as he could – at least in the minds of filmgoers)
2. America’s Team (until Jerry Jones started making all the decisions)
1. Austin and Ft Worth, barbeque and chicken fried steak, Willie Nelson and George Strait, Longhorns and Aggies, TexMex and margaritas

We inoculate, educate and incorporate these legendary Texas people and pastimes into children. Each serving as a motivational icon positioned to inspire greatness.

Growing up in Texas one develops a hubris folks from other states can’t understand. Which is exactly why Texans often make headlines for all the wrong reasons: Bonnie & Clyde and Lee Harvey Oswald, Enron and the Hunt brothers, Cullen Davis and David Koresh. So it should be no surprise three of the most famous athletes disgraced by banned substances were based in Texas: Rafael Palmeiro, Roger Clemens and Lance Armstrong. Each turned out to be living a lie that fulfilled the Texan saying: “All hat, no cattle.”

What makes Texas great sometimes becomes its greatest weakness. There will be more Texans who become famous… and more who fall far from the loftiest heights. Still, I’m proud to be from here. As a fifth generation Texan whose roots date to 1873, the spirit of Davy Crockett forever will be alive in me. After failing to win reelection to Congress from Tennessee, he allegedly said, “You can all go to Hell and I’m going to Texas.” I get that.

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Word Play

Some business terms become so frequently shared in meetings they earn a place in the cliché hall of fame. Ranking at the top of the list might be (cliché alert) ‘outside the box,’ ‘synergy’ and ‘value-added’. (In fact, type ‘overused’ into Google and guess what comes up: ‘business phrases’.) Yet there is one word I’m hearing recently from clients that might have staying power without evolving into hyped MBA-speak.

Defined by Webster’s as “a subtle distinction or variation,” the word ‘nuance’ – and its companion in plural form – seems the perfect description for the not-so-obvious things a leader must notice in order to succeed.

“I think the biggest opportunity for me is to develop a better understanding of the nuances that exist in this organization when it comes to getting things accomplished.”

“Susie is doing a good job. Now the question becomes will she be able to navigate the nuances necessary to achieve results in her role?”

“It’s essential for John to stay strategic and look ahead, yet not lose track of the nuances for executing his team’s plan.”

While I like to focus clients on Rocks – those big items you need to identify and accomplish in order to (cliché alert) move the needle – there appears to be validation for not forgetting to (cliché alert) sweat the small stuff. So, the next time you think about how to improve, grow and develop in your career, be sure to consider the subtleties.

The best way to summarize the point I’m trying to make here is: it is what it is. After all, the more things change the more they stay the same. Now, get back to work. Time is money. And, if this advice doesn’t improve your performance, don’t blame me. That’s the way the cookie crumbles.

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