Graduation Days

I spent summer 1981 as an intern at KDFW-TV in Dallas. In late August, I was preparing to go back for my senior year at the University of Texas – needing just 18 hours to graduate – when sportscaster Dale Hansen pulled me into his office and said, “I want to offer you a job.” I replied: “Super. I graduate in May, and I’ll definitely be back.” Dale shook his head and said, “The job won’t be here in May, so if you want it, you start next week.”

The next few days are a blur, yet I recall Dale speaking with my parents and guaranteeing them I would finish my degree, driving to Austin to meet with the dean of the Journalism School and finding him surprisingly open to my request to create a special degree program, and accepting the position of sports producer for a starting salary of $5.05 per hour.

In 18 days our oldest daughter graduates from UT, and as with many students she’s trying to land that first job. I’m reading a lot lately by columnists questioning the value of a college degree when so many kids are finding it difficult to earn a salary commiserate with their education. Many of these writers suggest only getting a degree in something that’s highly marketable such as teaching, engineering or science.

That’s a great theory; however, it’s difficult to place an 18-year-old in that box. My three older brothers majored in finance. One became a lawyer and the other two earned advanced degrees. As a teenager, I grew so tired of hearing them talk about business that I decided to pursue another path.

When our first-born was in the womb, every night I whispered, “Left-handed hitting catcher” to her, figuring that would be a valuable skill someday. When a newborn girl appeared, each night during her 2 a.m. feeding, I looked her in the eyes and said, “You should be a doctor.” Instead, she grew to be a talented artist and musician. Her dual degrees are in French and Linguistics, and she’s completing an internship at a museum. That’s the career she’d like to pursue.

While the financial road may be challenging, I am confident she’ll find the path to a joyful life. Everyone has different gifts and we should encourage our children to utilize each of their individual ones. Some of the most frustrated folks I’ve met are those who pursued a career ‘because my parents wanted me to’ and ended up in jobs they couldn’t stand.

Eventually, I fulfilled Dale’s promise to my parents – taking one class each semester for two years at UT-Arlington then returning to UT-Austin for a summer session – earning my degree in August 1984. Now 31 years after getting my break in television, I’ve changed careers three times – owning a travel company, working in franchising and going on nine years as an executive coach. My advice: pursue what you love. Everything else will take care of itself.

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Lessons Learned – #4

My fourth most valuable lesson in 2011:

Better Ending – A friend’s daughter graduated in May after playing four years of collegiate softball. Each season she suffered a major injury yet kept battling back. Credit Suisse hired her when the person conducting the interview happened to have been a softball player whose career was injury-shortened. There’s usually a silver lining in all setbacks, if you’re willing to look for it.

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Lessons Learned – #10

Each year the last issue of our e-newsletter focuses on some of my lessons learned. May you find inspiration among the Top 10 things that touched me during 2011.

Dropped Call – One of my clients is a service center manager for the large wireless company that until yesterday looked like it would be combining with another industry giant. When news broke last spring of that proposed union, her team found out as people called in with questions about how it would effect their service. “We miss productivity numbers and they hold an emergency meeting,” she said. “But we have a damn merger and they don’t say a word, so we hear it from our customers watching CNBC.” That’s a big ‘oops’ leaders could have avoided by simply pausing to ask, “Who do we need to tell right away?”

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I’m Just Saying

Recently I decided to disengage from some of the community involvement in my life. I’m not re-upping for a board position when my three-year term is up in May, and in the past week I turned down two new requests to join committees. The reason is simple, if self-centered: our two kids remaining at home are teenagers who participate in sports, and I don’t want to miss any more of their games.

Interestingly, saying ‘No’ is one of the hardest things for many people – and occasionally a challenge for me. That’s why my business partner (who’s also my wife) will sit me down every so often and say, “So tell me again why you agreed to do that.” The reasons for this inability to decline, at least in my case, are based on: 1) wanting to please; and 2) not wanting to miss out on something that could ultimately lead to more revenue.

Over the weekend I facilitated the recurring quarterly meeting of one the focus groups I lead. As the seven business owners presented their financial statements and “Rocks” (read: 2011 goals), half of them spoke of things they need to stop doing. They, too, struggle with knowing when enough is enough – or recognizing when less becomes more.

My recent decisions were made easier by the response I received from one of the folks who asked me to be on his committee: “David, your desire to be with your family at this critical time during their youth is respected and understood. We will indeed miss your wisdom and intuition about institutional dynamics. Please know that even though you may not be formally involved, your input is ALWAYS welcome.”

There will be more opportunities to serve down the road. Keep that in mind the next time someone asks, and your instincts are shouting, “I need to pass on this one.” Go with your gut. You’ll come out ahead in the long run.

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