Posts Tagged ‘issue’

Better Dialogue

Saturday, June 2nd, 2012

This week during three separate coaching sessions, clients asked me how to be better at communicating. As I explored with each the ‘issue behind the issue’ it was clear the person felt he/she tended to jump into conversations in a rapid-fire, your turn/my turn manner. “When we’re in meetings,” one said, “it’s as if the […]

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Lessons Learned – #6

Monday, December 26th, 2011

For the past eight years I’ve written a monthly e-newsletter about my business and life observations. The December issue is always a reflection on the things I learned. Here is a most delightful sixth lesson of 2011: Gimme S’more – Pepperidge Farm knows what it’s doing when it comes to product extension – adding Pizza, […]

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Lessons Learned – #10

Thursday, December 22nd, 2011

Each year the last issue of our e-newsletter focuses on some of my lessons learned. May you find inspiration among the Top 10 things that touched me during 2011. Dropped Call – One of my clients is a service center manager for the large wireless company that until yesterday looked like it would be combining […]

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Confrontation Station

Tuesday, August 30th, 2011

One impressive thing I find in working with large organizations – those with HR departments – is a focus on conducting regular performance reviews with employees. Many of these include creating development plans to help direct reports improve in needed areas. Smaller companies? Not so much. It seems every time I ask a small business […]

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Lessons Learned – #5

Monday, December 27th, 2010

Each month I write an e-newsletter that focuses on observations in business and life that could be beneficial for readers. The December issue is always a reflection on the lessons I learned during the year. Here is the 5th most important insight I discovered in 2010: Stand On It – One of my intentions this […]

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