Beholder’s Eye

Imagine being a marketing executive for Budweiser or Doritos or Pepsi – and having the pressure to deliver a Super Bowl ad that’s more entertaining and effective than last year. You might come up with the memorable ‘Weego’ featuring a dog that fetches Bud Light when you call its name or create the clever ‘sling baby’ that snags a bag of chips out of big brother bully’s hands. Then again, you might have a distorted opinion that your audience is moved to make a purchase because you show Danica Patrick scantily clad or David Beckham in his briefs.

Sometimes I wonder who has more pressure in ‘America’s Biggest Sporting Event’: the players and coaches or the advertisers. Yesterday’s game really didn’t have a clear winner in the ‘what happens during timeouts at $3.5 million every 30 seconds’ category. I heard a radio announcer this morning say, “We kept waiting and nothing outstanding ever appeared.”

The challenge with trying to top your greatest hit is it’s difficult to keep raising the bar. (Think about Madonna’s new single as compared to some of her best-known releases.) That’s why some are questioning Tom Brady’s legacy today… as if taking his team to five Super Bowls isn’t enough of a career accomplishment. On the other hand, experts are talking Hall of Fame for Eli Manning. What a difference a couple of minutes make at sports’ highest level.

For the rest of us mere mortals, perhaps it’s best to just try and be a little better each day. Over time that makes a big difference in the results of your company. Most of all, thank your stars there aren’t 80,000 people and a billion more around the world watching you work right now.

For the record, at the Super Bowl party I attended, laughs were loudest for these five spots:

M&M’s – ‘It’s that kind of a party’
Doritos – ‘Dog buries cat collar’
Skechers – ‘Mr. Quigley dog racing’
ETrade – ‘Speed Dating’
Acura – ‘Jerry Seinfeld’

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Revised Planning

Last week I facilitated the executive leadership team retreat of a client for the second year in a row. As the CEO concluded his opening remarks, he turned to me and said, “David, you should feel really proud we invited you back, since we accomplished very little coming off of last year’s meeting. That may be a first in the history of facilitating.”

Obviously, this created an immediate opportunity to discuss what didn’t happen… and to identify how the team – which has several new members – will change its approach this time around. Through this opening discussion the team identified 26 ‘traps’ that had them end up hitting a nice ground rule double instead of a home run. Listed among these disruptions were: too many things to focus on at once; operating in silos instead of joining together; allowing ‘fires’ to displace working the plan; and, poor communication across the organization.

This was a wonderful dialogue that moved us through what didn’t happen and got everyone’s cards on the table right off the bat. In fact, when we broke for lunch that first morning, I asked them to come back prepared to answer that they had ‘left the past behind’ and are ‘all-in’ going forward.

Ultimately, we ended day two with a clear path for what the new plan is, what steps they will each take to complete their part and how they intend to hold each other accountable. We put in place ‘check-in’ dates where they will meet regularly to provide updates on progress, so they don’t wait until the last minute to do things. Most importantly, I met individually with the CEO and coached him on how to stay ‘on top of the pyramid’ thinking big picture while engaging his leaders at the ‘ground level’ to keep them focused on achieving desired outcomes.

This time I think we got it right, and they’re going to soar. Perhaps they might invite me back again next year.

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