Archive for the ‘Commentary’ Category

Big Apple

Monday, April 16th, 2018

Like so many, my iPhone 6s battery was on the fritz, so I called Apple customer service. After asking for permission to remotely access my mobile device, the representative determined the battery should be replaced. He ordered a new one to be delivered to the Apple Store nearest me – and said, due to demand, […]

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Changing Image

Wednesday, March 21st, 2018

Fifteen years ago at the launch of Success Handler, LLC – with the assistance of a terrific marketing company, The Business Lab – we developed our website. In 2012, we did an update. (Thank you Kathy Ellis and Karl Kreig for your wonderful talents on both those occasions.) Creating our 2018 strategic plan in November, […]

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Terrific Attitudes

Tuesday, February 20th, 2018

Part III of III – It took me about 15 seconds of pondering to ask: “Would it be possible to refund the Office 365 charges, and I’ll buy it directly from Microsoft? That way we’ll figure out how to make it work without involving Go Daddy.” He said, yes, and the credit was immediately applied. […]

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Time Wasters

Tuesday, February 13th, 2018

Part II of III – I called Go Daddy – waiting on hold for less than a minute. After asking a few questions and looking at our account, the customer service rep suggested upgrading our outdated POP email server to an Exchange one. He diligently walked me through setting everything up on our iMac, two […]

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Techno Challenges

Tuesday, February 6th, 2018

Part I of III – When Kathy and I created our 2018 business plan a few months ago, we listed five key initiatives. One of them a much-needed enhancement of technology. Having an eight-year-old iMac with an operating system at least four generations behind, it was clear we needed to upgrade. Since I know little […]

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