Month: February 2011

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Lifetime Decisions

The last time I turned on an NBA game on TV, I’m pretty sure Hakeem Olajuwon or Michael Jordan played in it. I watch the NCAA Tournament every year; however, the pros hold no interest for me. Except for the slam dunk competition at the All-Star game… now that’s exciting. Last night’s 28th edition will be remembered for Blake Griffin leaping over a car for the winning jam. I’ll remember it for another reason.

At the end of the broadcast, when you had changed channels or gone to bed, Ernie Johnson read the credits for the production crew. Half listening, I heard the name of a talented gentleman who directed many of the telecasts I worked on as a rising producer. He’s been part of the TNT team since the network launched. Then Johnson mentioned the executive VP… and my mind immediately jumped back to 1988.

You see, in March of that year, my former mentor – who had gone on to become the executive producer of Turner Sports – offered me a job as coordinating producer of the NBA. After much deliberation, including spending two hours in an empty church listening for the right answer, I turned him down. There were many reasons: I liked my job and was starting to work bigger events; I loved living in Fort Worth; I wasn’t open to relocating. The biggest one, though, was the night before flying to the interview in Atlanta, I went on a first date and something deep inside told me that I was supposed to stay near her.

As you might have guessed, that young lady became my wife 15 months later. We have three children. I’ve changed careers a few times during our marriage. She’s supported every one of them. We moved to Houston in 1998… met new friends, discovered new things, found ourselves called to serve new causes. Like any marriage, we share wonderful joy and tragic heartache together.

When I didn’t take the job, Turner hired someone younger than me. He’s apparently done great things the past 23 years: it’s his name I heard announced last night as their executive VP. That moment reminded me that each major decision you make truly does impact many people. Things would have been quite different had I said ‘Yes’ to Don McGuire instead of ‘I do’ to Kathy Lott. I’ve always known my prayers were answered that day. It’s a wonderful life.

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Overnight Success

Kathy and I had dinner two weeks ago at the home of a couple we’ve grown close to the past few years. At the end of a wonderful evening together that included intriguing conversation and a meal featuring delicious pork, our hostess asked if we would like to see her latest paintings. Chris is an excellent artist and illustrator – with several published books – and she wanted to share her recent foray into impressionism.

As she shuffled through various outdoor, still-life and portrait works, I was amazed at her ability to vividly capture subjects on canvas. Being a neophyte to the art world, I asked about one nighttime scene of a bridge with water flowing rapidly beneath it, “How long did it take you to do that?”

“An entire lifetime,” she quickly responded. “It’s my art degree, the decades I’ve spent learning colors and technique, the ability to transfer what I see with my eye to my hand and onto the canvas, and the 10,000 hours I’ve stood in front of an easel. That’s how long it took me to paint that bridge.”

Malcolm Gladwell highlighted the 10,000 hours phenomenon in Outliers, using Bill Gates and the Beatles as prime examples. It’s become the accepted standard for the amount of time someone must put in to become an expert at his/her craft. Gladwell got it right… and our friend Chris is living proof. So, keep practicing.

[Note: Kathy and I commented that night how much we liked the pork entrée. Chris said it was her mother’s dish. A few days later, a note arrived in the mail. Enclosed was the recipe for “Mom’s Tender Lemon Pork Chops.” Those artists… they don’t miss a thing.]

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Good Questions

When our youngest daughter was four, we were visiting friends out of town. She and their four-year-old were upstairs putting on dress-up clothes. The doorbell rang, and the police officer standing on the front porch explained there had been an emergency call from a child at the residence. Mystified as to what was going on, we asked the girls to explain, and ours said: “Daddy told me if I ever need help to dial 9-1-1. I didn’t know which dress to wear, so I called to ask.”

Fast-forward eight years… our soon-to-be teenager is having some challenges with a couple of girls at her junior high. She asks us what to do, and I say, “Be nice, and eventually they’ll be nice to you.” She tries. Things don’t improve. She seeks a different answer. This time she doesn’t call 911; she e-mails one of the counselors at the camp she attended last summer. Seems that young woman told all the campers: “If you ever need advice, feel free to contact me.”

There is wonderful beauty in my precocious child’s inherent trait to take things at face value. More importantly, she’s unafraid to ask anyone anything. That should serve her well eight years from now when she’s finishing college and starting to look for a job. You’ll be a better leader by utilizing her approach when you’re looking for answers. Ask questions. Then ask some more. I’ve seen it work firsthand.

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Ho Hum

You would think a Super Bowl that came down to the final minute before the Packers were assured of victory over the Steelers would be memorable; however, last night’s game didn’t seem as suspense-filled as the past three close contests.

The halftime show with the Black Eyed Peas disappointed, thanks to poor audio and over-production. Going forward, maybe it would be better to stick to the normal 12 minutes and skip the entertainment.

As for the commercials… well, it’s clear the golden age of ‘Did you see that one?’ spots is past. Most these days are average, a few are entertaining and some are obvious examples of ad agencies wasting clients’ money. Note to E-Trade: Time to retire the talking baby.

The best ad of Super Bowl XLV was a freebie: the NFL spot in which all the sit com stars of old were outfitted in team gear. (No, they didn’t really wear those back in the day. It was, as my father used to say, ‘trick photography’ thanks to computer animation.)

Here is my analysis, based on the reactions of those around me:

Best

“Hack Job” – The game’s first spot about a kitchen remodeling that consists solely of placing a six-pack of Bud Light on the counter tops the list. Simplicity at its finest.

“Young Darth Vader” – Everyone loved the little kid trying to find his ‘force.’ The shock on his face when dad remotely starts the VW was a terrific finish.

“Detroit” – The teenagers at our party unanimously felt Eminem’s third quarter Chrysler spot was the highlight of the game.

“You Gonna Finish Those?” – There was great laughter when the Doritos lover licks the fingers of his co-worker. Pulling off another’s pants and smelling them… not so much.

“Dog Party” – There weren’t a lot of animal spots, so this Bud Light commercial where canines put on a blowout while master is out of town stood out.

Worst

“Godzilla” – Outstanding animation in this Coke spot but it left our room saying, “What was the point of that exactly?”

“Compact” – After much build-up in the playoff teaser commercials, the multiple Hyundai spots were big letdowns.

“Cram It in the Boot” – I have no idea what Mini was trying to accomplish with this ad.

“Shape Up” – The night’s last spot in which a beautiful woman tantalizes her hunky trainer missed the mark. Oh, that’s Kim Kardashian?

“Tibet” – Something tells me a few folks are getting fired this morning at Groupon for making light of a serious situation. Timothy Hutton should look for a new agent.

Noteworthy

“1984 Redux” – Thought Apple had hit a home run with this sequel to their legendary Super Bowl XVIII ad. Then it turned out to be Motorola Zoom. Talk about stealing your competitor’s thunder. Nice surprise.

“Product Placement” – This Bud Light spot spoofing how filmmakers allow advertisers to impact storylines was a hit. Everyone should take a lesson from Bud Light: terrific ads throughout the game.

“Just Send” – Faith Hill is always worth watching, although a few executives at TeleFlora are asking right now, “Who approved that?”

“Reply All” – Good comment by Bridgestone on the perils of e-mail. I also liked their commercial where the beaver pays back a driver six months later.

“Joan Rivers” – I thought it was hilarious when the new Go Daddy celebrity turns out to be the face-lift queen. Then one of the teenage boys near me said, “We were getting all excited until she showed up. Then we were just grossed out.”

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Cold Shoulders

When you live in Texas and see news about snowstorms affecting other parts of the country, you think, “Glad that’s not us.” Until, of course, when the Super Bowl decides to come to DFW. Watching ESPN the past few days, folks across America could have been convinced the Lone Star State is frozen tundra during February. Even here in Houston – 270 miles to the south – they’re predicting several inches of snow over the next 24 hours.

It’s amazing how easily perceptions are embedded deeply in folk’s minds. In my coaching work with executives, I’ll interview a dozen people the client feels know him or her best, then share their quotes without attribution. Inevitably I’ll hear from the client, “That comment about me being condescending refers to one thing that happened a couple of years ago.” Yet there it is, a big enough issue to a team member that he felt the need to tell me about it during our 15-minute conversation.

While a single comment may or may not be relevant to a leader’s long-term success, understanding that supervisors, peers and direct reports have long memories is important. That quip you blurt out in a meeting that makes light of someone’s slip-up – the one everybody laughs at and you think is completely harmless – may have a lasting impact on your relationship with the object of your humor.

The snow in DFW will be forgotten once the NFL leaves town and temperatures rise; perceptions others hold of you aren’t so easily changed. So if your relationship with someone seems to be on ice, ask her what you did. If she tells you, apologize. Chances are it’s not too late to repair the misstep you don’t remember and warm up the chill in the air.

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